Terms of Sale & Refund Policy
Version 2026-09-30 · Applies to every purchase made through the ALPHA CALLER store on Whop and this website.
1. Who we are
ALPHA CALLER (“we”, “us”) provides access to private Telegram channels with crypto calls, watchlists and market analysis. Payments are processed by Whop (whop.com); your card statement shows a WHOP* descriptor.
2. What you are buying
Each plan is a one-time payment for digital access to a private ALPHA CALLER Telegram channel, as described on the plan's page at the time of purchase (for example meme coin calls, NFT alerts, altcoin opportunities, market analysis and research). Nothing physical is shipped.
3. Not financial advice
- All calls, signals, watchlists and analysis are for informational and educational purposes only and are not financial, investment or trading advice.
- Crypto assets are highly volatile and you can lose all of the money you invest. Past performance does not guarantee future results and we do not guarantee any profit or outcome.
- You are solely responsible for your own trading decisions. Always do your own research and never invest more than you can afford to lose.
4. Delivery
- After payment you are redirected to this website to submit your contact details (email, phone and Telegram username). This creates a support ticket with a ticket ID.
- We deliver access electronically — by sending an invite to the private Telegram channel for your plan to the Telegram username you provided (and/or by email or on your ticket page at alphacaller.online/status.php) — normally within 24 hours of receiving your contact details.
- Delivery is complete when the invite or access has been sent to the contact details you provided or made available on your ticket page. We keep a record of every delivery, message and page visit.
5. Your responsibilities
Please provide an accurate Telegram username and keep an eye on Telegram and your email after purchase. Access is personal: do not share invite links or forward channel content. Sharing access may lead to removal without refund.
6. Refunds
- Because access to private content cannot be returned once granted, all sales are final once your Telegram access has been delivered.
- If we have not delivered your access within 7 days of receiving your contact details, you can request a full refund through your ticket or Whop support.
- If you have trouble joining the channel, tell us through your ticket and we will fix it.
7. Disputes and chargebacks
Please contact us before opening a dispute with your bank — most issues are solved within a day. If a chargeback is filed for an order that was delivered, we will provide our records to Whop and the card issuer, including the payment details, your acceptance of these terms, delivery records, IP addresses and our full message history with you.
8. Changes and availability
Channel content, posting frequency and the markets covered may change over time. We may remove members who abuse the community, harass others or break these terms.
9. Privacy
We use your contact details only to deliver your access and provide support. We record technical information (IP address, browser and timestamps) when you submit details, accept these terms, open your ticket page or download files, to protect you and us against fraud and disputes.
10. Contact
Open or reply to your ticket on the Ticket status page, or contact us through the ALPHA CALLER Whop store.